Software needs update but it's not available till March the 24th? I paid and it keeps going in a loop. Do I save and close and wait till the 24th??. Will I lose my payment I made? I paid $24.99 to file online. Please let me know what I need to do.
Yes, you should save your return and then close the program.
No, you will not have to pay again.
Once the update for Form 5405 is available you can open the program, install the update, and e-file.
I apologize for any convenience. Please comment below if I can assist you further.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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