Question

I paid for a state filing with Turbo tax, but they did not file, nor notify me. Is it possible to get them to pay my penalties?

Forum|Forum|3 years ago
June 16, 2022
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TurboTax Online

Employee

TurboTax does not file tax returns for you. The user is the one who has to file it by e-filing it or by printing, signing and mailing it in. What happened? Did you e-file----and was it rejected? Or did you think it was being mailed?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

R

robyn-steinhauseAuthor

In all previous years, turbo tax has efiled my taxes. Both federal and state. For 2020, they just didn’t efile my state. With no notification.

X

xmasbaby0

Employee

What did your emails say after you e-filed?

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

And....there is no penalty for missing the deadline if you are getting a refund. Did you owe state tax due? What method of payment did you use? Did you not notice that a payment was not taken from your bank or credit account?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**