Question

I paid for this service thru turbo tax to file my taxes....$63.24 was charged to my credit card on 04/16/2020 but I filed my taxes another way. Please refund my $63.24.

Forum|Forum|6 years ago
May 28, 2020
1 reply
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TurboTax Deluxe Online

Employee

See this TurboTax support FAQ for the satisfaction guarantee policy - https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-guarantee-apply-to-turbotax-online/00/26340

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax