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November 14, 2021
Question

I paid my taxes owed through turbotax. I recently started receiving mail saying I still owe the amount I paid. Can I fix this though Turbotax?

  • November 14, 2021
  • 1 reply
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1 reply

VolvoGirl
Employee
November 14, 2021

For federal or state?

Your only proof of payment is your bank statement or credit card showing the payment coming out.  Turbo Tax only passes your bank account number to the IRS or state for them to take it out of your account.  (Most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay).  And some banks use different routing numbers for deposits and payments.  Double check the number you entered with your bank.

tficken7Author
November 14, 2021

It's for federal and I do have a credit card statement showing the payment. 

Critter-3
November 14, 2021

Easy fix ... call the number on the notice or respond to the notice with proof of payment.