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June 1, 2019
Solved

I password protected my tax file, but when I launch the file, it goes immediately to where I left off without asking for the password

  • June 1, 2019
  • 1 reply
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The password protect feature is not working

Best answer by macuser_22

That has nothing to do with TurboTax, that is the built in Mac Keychain feature to remember and enter passwords for you.

https://support.apple.com/guide/keychain-access/what-is-keychain-access-kyca1083/mac

You must be sure the Remember in Keychain is unchecked if you do not want auto-login.


1 reply

macuser_22
Employee
June 1, 2019

That has nothing to do with TurboTax, that is the built in Mac Keychain feature to remember and enter passwords for you.

https://support.apple.com/guide/keychain-access/what-is-keychain-access-kyca1083/mac

You must be sure the Remember in Keychain is unchecked if you do not want auto-login.


**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
February 22, 2020

Actually I have the same problem, but it is not related to "logging in" to a Turbotax website - its starting the Mac application - and I experience the same problem of not being prompted for a password. I want to be prompted each time anyone opens my tax file - which is password protected (encrypted per the app). Thanks!

macuser_22
Employee
February 22, 2020

@paul23 wrote:

Actually I have the same problem, but it is not related to "logging in" to a Turbotax website - its starting the Mac application - and I experience the same problem of not being prompted for a password. I want to be prompted each time anyone opens my tax file - which is password protected (encrypted per the app). Thanks!


If you are auto logging into the TurboTax website then that is the save password function of the browser that you are using.   Every browser saves passwords differently but most have "preferences" where that feature can be managed.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**