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June 1, 2019
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I purchased 2 downloads for the home and business. How do I access my 2nd download? It only allowed me to exile 5 returns instead of 10.

  • June 1, 2019
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Best answer by Kat11_2

You can download only one 2016 individual tax return preparation program per computer.  So you'll need to use a different computer to use the second download.  You are allowed to e-file 5 federal returns per download, but you can print and mail unlimited returns.  

If you are a paid tax preparer, TurboTax individual programs are not licensed for your use.  

1 reply

Kat11_2
Kat11_2Answer
Employee
June 1, 2019

You can download only one 2016 individual tax return preparation program per computer.  So you'll need to use a different computer to use the second download.  You are allowed to e-file 5 federal returns per download, but you can print and mail unlimited returns.  

If you are a paid tax preparer, TurboTax individual programs are not licensed for your use.  

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***