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February 10, 2024
Question

I purchased a disk via Amazon and cannot find a license code.

  • February 10, 2024
  • 3 replies
  • 0 views

Please help.  I purchased TurboTax 2023, order number ORDER # [phone number removed]-6996231.  I need a license code please.  It is very difficult to get specific service that the automated phone response cannot answer from Intuit.

    3 replies

    VolvoGirl
    Employee
    February 10, 2024

    You actually bought the CD and not the download?  You probably need to ask amazon or the seller.

     

    Where is the License Code?

    https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

    February 10, 2024

    The page for help provides links to “Contact us (Intuit) Get expert assistance by calling us at 1-800-4-INTUIT…. The link just takes me to where to find the code, which is of no help.   I need to have Intuit verify the purchase, and send me a code.

    DoninGA
    Employee
    February 10, 2024
    Employee
    February 10, 2024

    You purchased your software from Amazon.  You have to ask amazon.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    February 10, 2024

    Amazon solution is troubleshooting the Issue with Intuit.   I thank you, but this is circular.