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Employee
February 13, 2023
Solved

I purchased CD/Download when connecting to download the software, the site only offers doing online. No ability to Download software. I've done turbotax for 20 plus year

  • February 13, 2023
  • 2 replies
  • 0 views
Does TurboTax have a customer support center with real people located in the USA. Appears the site is designed to discourage Tax Paying Americans.

2 replies

bluedeb
bluedebAnswer
Employee
February 13, 2023
February 23, 2023

I've downloaded MacOS for TurboTax 2022 and need windows download but it doest allow me to download it .. there's no option .. how do I download it ?

February 23, 2023

If you have purchased the Mac download and need to change it out for a Windows download, please follow the instructions here to speak with us by phone. As we will need to push a Windows download to your account. @orpdx 

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February 6, 2024

I have the same issue. No way to download from the site.

Last time for Turbotax for me.

CatinaT1
February 7, 2024

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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Critter-3
February 7, 2024

How to download your software purchase.  This has instructions for getting both Windows and Mac.  See How to switch between Windows and Mac

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

 

 

 

 

 

If you have not yet downloaded the software you paid for then sign onto your download account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

 

Install the TurboTax software on your personal computer and start the program.  You will be asked to provide the license code.

See this TurboTax support FAQ for license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973