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D
DroneOperator
Employee
February 13, 2023
Solved

I purchased CD/Download when connecting to download the software, the site only offers doing online. No ability to Download software. I've done turbotax for 20 plus year

  • February 13, 2023
  • 2 replies
  • 0 views
Does TurboTax have a customer support center with real people located in the USA. Appears the site is designed to discourage Tax Paying Americans.

2 replies

bluedeb
bluedebAnswer
Employee
February 13, 2023

Maybe the following will help:

https://shopping.turbotax.intuit.com/unified/downloads/

 

Also see the following for more information:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US

    O
    orpdx
    February 23, 2023

    I've downloaded MacOS for TurboTax 2022 and need windows download but it doest allow me to download it .. there's no option .. how do I download it ?

    C
    CarissaM
    February 23, 2023

    If you have purchased the Mac download and need to change it out for a Windows download, please follow the instructions here to speak with us by phone. As we will need to push a Windows download to your account. @orpdx 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    M
    martmarie
    February 6, 2024

    I have the same issue. No way to download from the site.

    Last time for Turbotax for me.

    CatinaT1
    CatinaT1
    February 7, 2024

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    Critter-3
    Critter-3
    February 7, 2024

    How to download your software purchase.  This has instructions for getting both Windows and Mac.  See How to switch between Windows and Mac

    https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

     

     

     

     

     

    If you have not yet downloaded the software you paid for then sign onto your download account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

     

    Install the TurboTax software on your personal computer and start the program.  You will be asked to provide the license code.

    See this TurboTax support FAQ for license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

     

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