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April 13, 2025
Solved

I purchased Costco's Turbo Tax I've filled out my tax info I don't see a place to enter the code. It wants to charge me to file my taxes how do I enter the code?

  • April 13, 2025
  • 1 reply
  • 0 views
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Best answer by VolvoGirl

Looks like you are posting from the Online version.

People who bought the Desktop program have accidentally got into the Online version.  If you have a License Code you need to install the Desktop Download program and not use the Online version.  How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

If you entered your info into the Online version you can move it to the Desktop program without paying for Online.   To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

1 reply

VolvoGirl
VolvoGirlAnswer
Employee
April 13, 2025

Looks like you are posting from the Online version.

People who bought the Desktop program have accidentally got into the Online version.  If you have a License Code you need to install the Desktop Download program and not use the Online version.  How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

If you entered your info into the Online version you can move it to the Desktop program without paying for Online.   To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129