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M
myraaecherd
May 15, 2025
Question

i purchased the turbo tax app and did mu 2023 taxes and was reviewing and changing one form and adding a number and whole app disappeared.

  • May 15, 2025
  • 1 reply
  • 0 views
how do i get my information back

    1 reply

    K
    KristinaK
    Employee
    May 20, 2025

    The information should still be there. You just need to make sure that you log into the correct account. You might want to try accessing the account on a browser, rather than an app. 

     

    Also, see if this Help Article helps. 

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