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Question

I purchased turbotax 2024, Downloaded, and installed it but having issues oppening the program

Forum|Forum|1 year ago
January 13, 2025
2 replies
0 views

I purchased turbotax 2024, Downloaded, and installed it but having issues opening the program. I keep getting the following message: "TurboTax error"..."Looks like we've run into an error"

Have you tried closing TurboTax and clearing your Cache and Cookies if you are using TurboTax Online. You could also try a different browser.

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redaccentAuthor

i am actually doing the desktop version and i get the following messages while installing, and then after finally able to install the version 2024 i get the last message when launching the program

Ok, I would call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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hawaiirancher2018

Employee

Same here!

Spent hours on the phone with Intuit representative and they couldn't figure it out.

DEFINATELY A PROBLEM- not sure what to do.

Lmk if you found an answer.:)

I don't remember the specifics, but if you Google this issue you will find instructions to update your Microsoft C++ installation.

That worked for me.

hawaiirancher2018

Employee

Yes- it worked!!

Thank You:)