Question

I purchased TurboTax Advantage but I can't access it.

Forum|Forum|5 years ago
March 31, 2021
2 replies
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TurboTax Live Deluxe Online

Here's the link to sign in to your TurboTax Advantage account.

How do I update or confirm the info in my TurboTax Advantage account?

If you continue to have issues accessing it, please verify your subscription.

Do I have a TurboTax Advantage subscription?

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lapierrehomesAuthor

I try to sign into my account and it takes me back to the sign in screen each time. I still can't access my account.

Try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser such as Safari or Firefox if you're currently using Chrome and vice versa.
If you continue to have issues with it looping back to the sign-on screen, please see the link below to contact one of our TurboTax representatives:

What is the TurboTax phone number?

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I have an email that my purchase is being processed but can't find where I actually received my order