I purchased Turbotax at Staples and realized that you need a CD/DVD drive to install the program. Do I have to return the program and install it via the internet?

Forum|Forum|7 years ago
June 1, 2019
3 replies
0 views

I have an IMAC with only USB drives

TurboTax Deluxe Mac

Best answer by bwa

This FAQ explains how to handle a situation where you have a CD, but don't have a CD drive on your computer: https://ttlc.intuit.com/questions/2590568

Another quicker method is to use another computer to copy the *.exe installation file from the CD Rom to a flash/thumb/usb drive, then insert that drive into the first computer and install from the flash/thumb/usb drive.

S

SweetieJean

Employee

Which tax year did you buy?

B

bwaAnswer

Employee

This FAQ explains how to handle a situation where you have a CD, but don't have a CD drive on your computer: https://ttlc.intuit.com/questions/2590568

Another quicker method is to use another computer to copy the *.exe installation file from the CD Rom to a flash/thumb/usb drive, then insert that drive into the first computer and install from the flash/thumb/usb drive.

S

smh35172

Employee

I tried this but it would not load. It told me there were missing files.

B

Bill Hurley

I purchased turbotax deluxe from staples but I found out that I can not use it because my Mac is 10.13.6 and I need at least 10.14. I what to do my taxes as I have for ever on turbotax, what dco I do now?

K

KatrinaLO

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number below:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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