Question

I purchased turbotax deluxe but am unable to download it on my computer. Can I file using the online system and use the code then or would I have to pay for it again?

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You can switch from TurboTax CD/Download software to TurboTax Online by following the steps in the below help article.

After you have made the transition, you can request a refund for your TurboTax CD/Download product by completing the form in the below link.

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