Question

I purchased Turbotax Premier at Costco and entered the information. now I am being charged $69 for Federal and $39 for state. can anyone explain why?

Forum|Forum|4 years ago
February 27, 2022
1 reply
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TurboTax Premier Online

Employee

Yes--you are using online Premier instead of the CD/download you paid for at Costco.

You appear to be posting from online software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**