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June 5, 2019
Question

I purchased Turbotax premier. Ready to file my federal return. Now Turbotax says I need to pay. I already paid. What do I do?

  • June 5, 2019
  • 1 reply
  • 0 views

Received email confirmation 4/9/2019.

TurboTax  Premier 2018

Order # SFDCC92826397

Finished preparing my return.

Now the program wants me to pay again.

1 reply

Employee
June 5, 2019
They probably just want you to pay for State e-filing for $24.99.  Is that correct?  Premier does not include state e-filing cost.  None of the Turbo Tax options do.  That's a special "upsale" that Turbo tax pulls on you based on some vague marketing on their products.