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March 9, 2020
Question

I put the CD in the drive. I can see the files. Nothing happened Every file I click on says does not work on MAC

  • March 9, 2020
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1 reply

Critter
Employee
March 9, 2020

The CD has the installation files for both the WIN & MAC ... make sure to download the correct one. Then take the CD out to install the program.   Is your OS up to the task ? 

 

Here are the system requirements to install Turbo Tax for MAC…..

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

macuser_22
Employee
March 9, 2020

The Mac should mount the CD and open an install window.  That is a Mac system function.   If that does not happen then restart the Mac.

 

If still not, then perhaps a bad CD of flaky CD drive.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**