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February 13, 2021
Question

I qualify for free-file. But I filed already and was charged $80 for my returns. Can I be refunded this fee charged by TurboTax?

  • February 13, 2021
  • 1 reply
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As the question states, I found I can file for free with IRS free-file TurboTax partnership. But this was after I had already filed with “Deluxe” and was charged $80 tax. Can I be refunded for this fee?

1 reply

February 15, 2021

Please refer to the following Help Article for information on requesting a refund:  How do I request a refund for my TurboTax product?

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February 28, 2021

Hi Dara, 

 

Thanks for your reply. I submitted a request and the status is now closed (Case # [4 704 166 36). I have not been receiving e-mail correspondence about my request. Can you provide more details about the case and if it was approved? Thank you.

March 1, 2021

We do not have any knowledge of the refund approval here in this public forum. 

 

To request an update, please click here to contact customer support. 

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