Question

I received a text with a TurboTax Canada Code and a TurboTax Canada Verification Code that I did not request. I changed my password. Anything else I need to do?

Forum|Forum|3 years ago
February 15, 2023
2 replies
0 views

I live in the United States and did not request either code. The text messages alerted me to someone perhaps attempting to access my account. I cannot hear on the phone so cannot call the number for help.

TurboTax Deluxe Online

SteamTrain

Employee

Changing your PWD is probably a good idea....just in case

BUT

We get bunches of reports like this every year...and they are likely due to someone , with an email address similar to yours,,,and they mis-typed their own email address. And now this other person is frustrated and wondering where their code is.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

D

DaraLO

It's also a good idea to report the text using the following link: Report a fake email (or phishing)

Reference: Avoid phishing scams and spoofed sites

@arielmac

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