Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
N
nave547382
April 25, 2024
Question

I received an email stating that I may have created another account which I have not done. How can I ensure that no one is trying to use my information?

  • April 25, 2024
  • 1 reply
  • 0 views
I am behind the deadline to file my taxes this year to my knowledge so I’m unsure if that’s why I received the email. I intend to file today.

1 reply

PatriciaV
PatriciaV
Employee
April 25, 2024

You can confirm that only one account is registered to your email address. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address:  TurboTax Account Recovery. Run the tool against any email addresses you may have used.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification