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pdeynes
June 2, 2019
Question

I received an email with a message "return rejected" I don't see any rejection in my 2018 program?

  • June 2, 2019
  • 1 reply
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    1 reply

    C
    CarolynM
    Employee
    June 2, 2019

    The reason for rejection would not be in your program. The email will contain the basis of your rejection.

    Rejections are often caused by the AGI not matching IRS records or personal information not matching SSA records. The program would have no way to know this information is not correct. 

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