Question

I received an email with rej002 code. I loaded Turbo tax and hit fix. It just sent me to refile page. I refiled but was rejected again.

Forum|Forum|4 years ago
February 17, 2022
4 replies
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TurboTax Online

Please see this Help Article for further assistance with this Reject code.

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H

HeatherPLO

Please see this Help Article for further assistance with this Reject code.

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J

justsmile

It keeps doing the same to me - got rejected 3 times so far since February 16, 2022. So frustrating!!! And Turbo Tax already has my e-file fee!!! All Turbo Tax keeps telling me is that "you've done nothing wrong" and when you click thru to "fix errors", there are none, and it just keeps re-filing and rejecting. I've tried filing with $0 as the AGI (as some have suggested), I have confirmed my PIN is correct, along with the drivers license info. Still keeps returning the REJ002 code.

Even though I have purchased Turbo Tax for as long as I can remember - I WILL NOT BE PURCHASING TURBO TAX NEXT YEAR!!!

DoninGA

Employee

@justsmile See this TurboTax support FAQ for the reject code REJ002 - https://ttlc.intuit.com/community/rejections/help/what-is-rej002-internal-reject/00/25534

M

Matt1979

Have you been able to get a resolution on this I am experiencing the same thing

M

MayaD

If you got one of these rejects, you didn't do anything wrong. We're just sending your return back, so you can apply the fix.

Simply look for an email from us (it'll come from the address TurboTax@Intuit.com) and follow the instructions in the email. It's important that you follow these instructions, as they're customized to fix your specific program issue.

If you don't see the email in your inbox, look in your spam or junk folders.

What is REJ002 - Internal Reject?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

J

justsmile

It keeps doing the same to me - got rejected 3 times so far since February 16, 2022. So frustrating!!! And Turbo Tax already has my e-file fee!!! All Turbo Tax keeps telling me is that "you've done nothing wrong" and when you click thru to "fix errors", there are none, and it just keeps re-filing and rejecting. I've tried filing with $0 as the AGI (as some have suggested), I have confirmed my PIN is correct, along with the drivers license info. Still keeps returning the REJ002 code.

Even though I have purchased Turbo Tax for as long as I can remember - I WILL NOT BE PURCHASING TURBO TAX NEXT YEAR!!!