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June 19, 2020
Question

I received emails saying I can use a CPA for free however that option doesn't appear when I am logged in.

  • June 19, 2020
  • 1 reply
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1 reply

rjs
Employee
June 19, 2020

I'm not sure exactly how it works, but I think you have to sign in to your TurboTax account from the sign-in box in the email, then click the "Connect with a CPA" button in the email.


Note that the offer in the email is not to have a CPA help with your 2019 tax return. It's a "Mid-Year Tax Checkup" to have a CPA or EA review your current situation to help you plan for your 2020 taxes.