Question

I received less money than I should have. How can I get the money I am owed?

Forum|Forum|4 years ago
February 25, 2022
1 reply
0 views

Deposit shows up on my statement as "SBTPG LLC". Appears this is a widespread issue and I see other posts about it. How is turbo tax handling this? Why are we all experiencing this issue?

TurboTax Deluxe Online

SForrestLO

We’re aware of an issue that may have caused customers who used our Refund Transfer service to see a smaller refund than expected.

We know how important your refund is and we apologize. We’re working quickly to resolve this and make sure you receive your full refund. You'll get an email message from us shortly letting you know when to expect the rest of your refund.

In the meantime, please refer to these Turbo Tax help articles.

Why is my direct-deposited refund or check lower than the amount in TurboTax?

Why is My Tax Refund Not What I Expected?

Topic No. 152 Refund Information

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