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January 22, 2021
Question

I received my w-2 in email pdf form and it's not uploading...error

  • January 22, 2021
  • 1 reply
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1 reply

Employee
January 22, 2021

It really only takes a minute or two to key in a W-2 manually.  You could do that.

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alr1369hdAuthor
January 22, 2021

Tried manually but always brings me back to photo or upload. What can I do?

Community Manager
January 22, 2021

@alr1369hd 
In my test account, I have entered income from the past and this is how I got back to manually enter. 

 

Are you able to follow these steps? Are you getting any errors? 
Thanks! 

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