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January 19, 2025
Question

I received the IP PIN number but do not see where I should enter it?...

  • January 19, 2025
  • 6 replies
  • 0 views
when I started applying there was a question "If I have IP PIN", at that time I didn't have it. I just received my PIN and would like tp enter it. How can I do it now?

    6 replies

    DoninGA
    Employee
    January 19, 2025

    To enter, edit or delete a 6 digit IP PIN

    Click on Federal Taxes (Personal using Home and Business)
    Click on Other Tax Situations
    Scroll down to Other Return Info
    On Identity Protection PIN, click the start button

    January 22, 2025

    I have 6 digit number but am not able to enter 6 digit number it takes only 5 digits 

    DoninGA
    Employee
    January 22, 2025

    @Hari Baskaran wrote:

    I have 6 digit number but am not able to enter 6 digit number it takes only 5 digits 


    To enter, edit or delete a 6 digit IP PIN

    Click on Federal Taxes (Personal using Home and Business)
    Click on Other Tax Situations
    Scroll down to Other Return Info
    On Identity Protection PIN, click the start button

    February 12, 2025

    436609

    CatinaT1
    February 12, 2025

    Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

      

    1. Log in and open your return ("Take me to my return") 
    2. Once the return is open, then go to the Federal Taxes tab. 
    3. Subtab Other Tax Situations 
    4. Scroll down to Other Return Info. 
    5. Choose Identity Protection PIN and Start (or Revisit.) 
    6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

    Or another way: 

    1. Open your return if not already open.  ("Take me to my return.") 
    2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
    3. In the Tools window choose TOPIC SEARCH. 
    4. Enter IP PIN without quotes. 
    5. In the selection list highlight IP PIN and click GO. 
    6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 
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    March 31, 2025

    The Desktop version of TurboTax only allow 5 digits.

    February 13, 2025

    436609

    DoninGA
    Employee
    February 13, 2025

    @Thomas sr wrote:

    436609


    To enter, edit or delete a 6 digit IP PIN

    Click on Federal Taxes (Personal using Home and Business)
    Click on Other Tax Situations
    Scroll down to Other Return Info
    On Identity Protection PIN, click the start button

    February 13, 2025

    Turbo tax only allows for a 5 digit PIN. The government PIN is 6 digits --- what do I need to do. The IRS has already rejected my return for the PIN. Also my wife's PIN is only 5 digits the same one we have used for years

    CatinaT1
    February 13, 2025

    Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

      

    1. Log in and open your return ("Take me to my return") 
    2. Once the return is open, then go to the Federal Taxes tab. 
    3. Subtab Other Tax Situations 
    4. Scroll down to Other Return Info. 
    5. Choose Identity Protection PIN and Start (or Revisit.) 
    6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

    Or another way: 

    1. Open your return if not already open.  ("Take me to my return.") 
    2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
    3. In the Tools window choose TOPIC SEARCH. 
    4. Enter IP PIN without quotes. 
    5. In the selection list highlight IP PIN and click GO. 
    6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

    The IP Pin will change each and every year. This is an Identity Protection Pin.  

      

    You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN. 

     

     

    Here's how you can fix a reject: 

    Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection. 

     

    Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection. 

     

    Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return. 

     

    Additional reject instruction here. 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    February 16, 2025

    The IP-PIN window only allows a 5-digit number, but the IP-PIN I received a 6-digit IP-PIN from the IRS, and it will not fit in the TURBO TAX IP-PIN window; what do I do?

    DoninGA
    Employee
    February 16, 2025

    @goofy1945 wrote:

    The IP-PIN window only allows a 5-digit number, but the IP-PIN I received a 6-digit IP-PIN from the IRS, and it will not fit in the TURBO TAX IP-PIN window; what do I do?


    To enter, edit or delete a 6 digit IP PIN

    Click on Federal Taxes (Personal using Home and Business)
    Click on Other Tax Situations
    Scroll down to Other Return Info
    On Identity Protection PIN, click the start button

    March 3, 2025

    Open Turbotax & click on the "Federal Taxes" tab near the top of the page. Next, click "Other Tax Situations" and scroll down to "Other Return Info".  On the Identity protection PIN line, click "Update". Answer YES to the question did you receive an IP pin. Next, add your IP pin across from your name. Done!