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October 11, 2019
Question

I selected to mail my state returns but want to efile instead, there does not seem to be a menu option to do this

  • October 11, 2019
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DoninGA
Employee
October 11, 2019

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  

This will take you back to the 2018 online tax return

  1. Select File in the left-hand menu (expand your browser window if you don't see this, or go to the hamburger menu in the top left corner).
  2. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
  3. Select the Start button to the right of Step 3.
  4. On the Let's get ready to e-file screen, select I want to e-file.
  5. Follow the instructions to e-file your return.
DoninGA
Employee
October 11, 2019

The federal tax return has to be e-filed and accepted by the IRS for you to be able to e-file the state tax return.  If the federal tax return is not e-filed then the state tax return can only be printed and mailed.