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January 23, 2021
Question

I shouldn’t be paying $180 to file my federal and state taxes , why am I being charged ? I will take my business elsewhere

  • January 23, 2021
  • 1 reply
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1 reply

Kat11_2
Employee
January 23, 2021

Your post indicates that you're using TurboTax Live Deluxe Online.  It's that "Live" part that's costing so much extra $.  The Live icon indicates that you've selected or used contact with a Live Expert.  

 

Maybe you clicked that by accident?  You can remove this fee in a couple of ways, depending on when the selection was added.  I'm linking a TurboTax FAQ that will explain how to remove the Live selection.  Please post back if you have further questions.

 

How do i remove TurboTax Live? 

 

 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***