Question

I signed in to Turbo Tax 2020 today and some how cancelled my Turbo Tax Advantage. I would like to reset and keep it

Forum|Forum|5 years ago
November 13, 2020
1 reply
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Employee

You probably cancelled it for next year 2021 program. It is too late to cancel the 2020 program. You should already have downloaded the 2020 program. So you have a year to resign up for 2021.

Check for orders here

https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

How to download your program…..

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

If you are an Advantage subscriber sign onto your Advantage account to download

https://accounts-tax.intuit.com/turbotaxadvantage

If you can't find your download, use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/