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June 6, 2019
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I started free return, but my/our income was to high....keeps sending me back to irs...I will pay for regular turbo tax...how di i reset /?

  • June 6, 2019
  • 1 reply
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Best answer by BrandiLO

You can use the clear and start over feature.

Note: In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

Please see the two TurboTax FAQs below for more information.

https://ttlc.intuit.com/replies/4248526


1 reply

BrandiLO
BrandiLOAnswer
Employee
June 6, 2019

You can use the clear and start over feature.

Note: In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

Please see the two TurboTax FAQs below for more information.

https://ttlc.intuit.com/replies/4248526


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