I still have my cd and code but I have a new computer so it won’t load. I need to access last years taxes. I have the file but it won’t open.

Ok ... so you installed and updated the program and then installed the state program and updated again?  Then you tried to open the .tax2020 file ?    If not where did you get stopped ?  

are you trying to install the CD on the new computer?   Does it have a CD drive?   

If you first installed from the CD it may not let you download it or install the CD on another computer.    There is a problem if you first installed the CD.  It doesn't connect you to an account you can find.  You have to call in and ask for a new download and a new License Code. 

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What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632