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1 reply

J
JotikaT2
April 14, 2025

There most likely is a form that is needed in your tax return that does not qualify for the free version of the program.  Typically, TurboTax will alert you that you need a different version of the program if this happens.  

 

You can follow the steps in this link to see if you can downgrade to a different TurboTax Online product.

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