Question

I thought state taxes were free when one purchased Deluxe- they were with box purchase in past, but that's not available anymore

Forum|Forum|5 years ago
July 12, 2020
1 reply
0 views

It is the middle option, which was what was recommended. Now I have to pay extra $50 for state tax, too?

TurboTax Deluxe Online

Employee

Are you using the Online version? Online is completely different than the Desktop CD/Download program. In Online the State is an extra separate $50 in Deluxe and above.

For the Desktop versions Deluxe and above, it's a free download of one state preparation PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns. You can print and mail the state for free or each state return (including the first one) is 19.99 until March, then goes to 24.99.

And if you used the Desktop program in the past you may not like the Online version. There are several major differences. You can still buy the Desktop program in the stores or from Turbo Tax. If you do want to switch back to Desktop we can tell you how to move your online return to it without paying for Online version.

A

Anonymous

It's bait and switch. Shame on you! The offer said it included a free state return, but then you charge me $20 to file the state return. Bad business practice.

DoninGA

Employee

The offer is for one free state program download included in the purchase price. Nowhere does it say that the state tax return can be e-filed for free.