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phenixsombre
June 1, 2019
Question

I thought Turbotax was free, WHY am I having to upgrade with exorbitant fees?

  • June 1, 2019
  • 3 replies
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3 replies

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phenixsombreAuthor
June 1, 2019
EXCUSE ME I cant upgrade to your ridiculous Deluxe version. I don't have the money, or the time!
DonnaLO
DonnaLO
Employee
June 1, 2019

You can also check the TurboTax Free File Program.   Not to be confused with the TurboTax Online Free Edition.  Make sure to clear your cache and cookies before visiting the website and use different login credentials than what you use on the TurboTax website.

https://ttlc.intuit.com/replies/3301359


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DonnaLO
DonnaLO
Employee
June 1, 2019

I see  that you are contacting us through TurboTax Deluxe, which there is a charge for, but may be the best option for your personal filing needs.

 

Here is more information about why you may need to upgrade from TurboTax Free Edition.   

https://ttlc.intuit.com/replies/4223394

What you can do to reduce your fees:

https://ttlc.intuit.com/replies/3301994


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