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1 reply

Employee
March 9, 2021

You can try the following troubleshooting steps:

  1. Completely shut down your phone or tablet.
  2. Restart your phone or tablet.
  3. Update Google Play/iOS if asked.
  4. Relaunch the TurboTax mobile app and try it again.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

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