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June 6, 2019
Question

I trying to file e-file tax but may payment to your 24.99 fee is not working when paying through credit card

  • June 6, 2019
  • 2 replies
  • 0 views

I already did the federal tax liability and a refund of state tax and about to process payment of your fee for $ 24.99 through credit card but your system stop on my info and not displaying the credit card no. and etc.

2 replies

June 6, 2019

I am having the same problem. The federal return was sent by e-mail, but Turbotax will not let me send the state return by e-mail.  The fee of $ 24.99 was paid to my account. 

May 2, 2020

the state won't accept my payment of 24.99 to efile return

February 16, 2021

I have same issue, spent 2 hours with support and didn't get a solution

February 16, 2021

Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work try using a different browser all together.