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P
paul-j-heckman
April 5, 2020
Question

I upgraded to MAX benefits. I am supposed to get access to an expert. I want a reviewal of my federal return. How do I get an agent to review this?

  • April 5, 2020
  • 2 replies
  • 0 views
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2 replies

DoninGA
DoninGA
Employee
April 5, 2020

Max benefits - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/01/26700

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

P
paul-j-heckmanAuthor
April 8, 2020

hmmm ok, maybe i misunderstood the MAX benefits overall.   Looks like I get "priority care" for advice, though it doesn't say how i access this priority care.  But the 'advice' would seem to be just centered around a general question, not that I can actually have someone review my returns...

 

correct?

W
Wick2
May 28, 2021

She called, but I didn't answer in time.  How do I restart the process?

 

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