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March 30, 2020
Question

I use the Turbo tax primer. It goes well with doing the Federal tax return. But, it fails going to the state tax return. Do anyone has the same bug happening?

  • March 30, 2020
  • 1 reply
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1 reply

March 30, 2020

If you are not able to go on to your state return, please try logging out, clearing cookies on your browser or try a different browser, and log back in.

 

Here is a link that will help you to clear cookies on your browser:  Clearing Cookies on my Browser

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April 1, 2020

Hi

No, it is not solved.  Could any body contact me? 

It is a bug! Could you ask your IT help me? 

 

Regards

Jianmin

April 1, 2020

Please use the link below to contact TurboTax support.

 

Click here for contact information.

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