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June 5, 2019
Question

I used Turbo Tax last year but couldn't remember my credentials so I created a new account. Can you help me access my account from last year please?

  • June 5, 2019
  • 3 replies
  • 0 views
No text available

3 replies

June 5, 2019

What you can do is request an email change. You can get your information transferred from your old account into your new account. Fill out the Email Change request Form by clicking the link below:

https://ttlc.intuit.com/questions/1899319-e-mail-change-request-for-your-turbotax-account
June 5, 2019
This did not help, it is the same e-mail as last year
April 20, 2020

Thank you, I have requested an email change and have a Request #, how will they get back to me?  Would it be via my old email address or the new email address that I am requesting?  Sincerely, Dr_Why

June 11, 2020

I need help putting the money from my old account to my new onw