Question

I've clicked Confirm Payment but nothing is happening. My screen is not changing nor trying to load anything. There is no error popping up. It's just not doing anything?

Forum|Forum|2 years ago
January 16, 2024
1 reply
0 views

I've tried on my laptop, desktop, and cellphone. None of them will allow me clicking the button to move onto the next step.

TurboTax Free Edition Online

X

xmasbaby0

Employee

Maybe you are waiting for some forms. Click Review to see if you are missing some forms needed in order to e-file.

Many federal and state forms are not yet available. Check here for form availability. The dates are subject to change.

Tax form availability tool,

No hurry to e-file since the IRS will not begin to accept/reject 2023 e-files until January 29. And….a state return cannot be accepted until after the IRS accepts your federal return.

Another thing to check—make sure the address on your tax return and the address on your method of payment match each other.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**