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March 4, 2020
Question

I've entered 1098T info exactly as it is on form from school. I try to continue and get an error that I need to correct info before continuing but nothing is highlighted to correct and all info is rig

  • March 4, 2020
  • 1 reply
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1 reply

March 4, 2020

Sometimes residual information is in your computer. To fix your problem you should follow these steps:

  1. Delete the Form 1098-T from your return.
  2. Clear your cache and cookies.
  3. Log out of TurboTax
  4. Restart your computer
  5. Log back into TurboTax
  6. Re-enter the Form 1098-T on your return.

To delete a form off of your return you need to:

  1. Select Tax Forms in the Black bar on the left side of the screen.
  2. Select Tools from the drop down menu.
  3. On the Tools Center Select Delete a form.
  4. Locate the form on the list and select Delete.
  5. You will be asked to confirm the deletion.

To clear cache, click here: Cache