Question

I've gotten 2 emails with notices that my New York state return has been rejected but there aren't any step in Turbo Tax to fix it. Reject Code: R0102. What does it mean?

Forum|Forum|6 years ago
June 15, 2019
2 replies
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It goes straight from "Let's take a look at your return" to "You've visited all the reject errors on your NY return." and wants me to refile without changing anything.

TurboTax Deluxe Online

T

TomD8

Employee

Here's a link to the list of NY error codes & their meaning: https://www.tax.ny.gov/pit/efile/errorcodelistingty2016.pdf

**Answers are correct to the best of my ability but do not constitute tax or legal advice.

S

sqrt17Author

Thank you! But how do I fix it? The system tells me theres an error but it doesn't tell me where the error is or let me fix it. When I click 'fix it' it brings me straight to the page to resubmit my taxes.

T

TomD8

Employee

I don't know if this will work for you, but here's what I'd do in your situation. First, I would carefully review my return to make sure I haven't made any incorrect entries. If the return is correct, and if TurboTax is telling you that it can't find any errors and that you should resubmit, I would just go ahead and resubmit - even if you haven't changed anything.

Then, if your return is rejected again, and neither you nor the program can find any errors, I'd print it and mail it in - on the theory that your e-file attempts are running into a computer glitch.

**Answers are correct to the best of my ability but do not constitute tax or legal advice.

S

sqrt17Author

Hello!

Thank you for all the responses and solutions. I live in Taiwan so I couldn't call support. I ended up FaceTiming my mom while she talked with support for me. The lady from support said that efile should not be an option for me since I'm out of the country and she didn't know how I got my federal return accepted in the first place. The "computational error" was because of my location. She suggested to submit one last time (which she didn't think would actually go through), and if it still didn't go through, to mail it in. I resubmitted and it was accepted.

When I put my address in and checked the foreign address box, there should have been some type of warning.

Again, thank you!