Question

I've made my payment for federal and state return, but turbotax is stuck on review your order. It won't let me file. How do I correct this?

I can see the payment on my bank account. I've signed back on to turbotax and that doesn't help.

Employee

We don't have access to your account here:

Call Customer support indicating that you have a "Billing Issue":

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____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

I called Customer Support 1st thing the next morning and she helped me solve my problem.

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