Question

I’ve tried re-filing because it says my AGI is incorrect but I’ve tried everything it could possibly be and it still says it wrong. What should i do?

Forum|Forum|5 years ago
February 15, 2021
6 replies
0 views

Also I’ve tried inputting 0 and it was still rejected

TurboTax Free Edition Online

Sometimes the IRS database does not match the AGI number that TurboTax has. That can happen when you file an amendment. This year it is also happening because the IRS is so far behind with processing 2019 returns due to the time they lost when agents could not come to work due to COVID-19.

Since filing with zero was rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to efile with no AGI question.

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the49sarm

I need the 2019 Federal AGI to email my 2020 taxes already done with Turbotax Deluxe. Turbotax keeps rejecting the 2019 AGI I have on the printed form from 2019 generated through Turbotax Deluxe 2019. Can you tell me my 2019 Federal AGI?

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the49sarm

Reply today, please to this question:

I need the 2019 Federal AGI to email my 2020 taxes already done with Turbotax Deluxe. Turbotax keeps rejecting the 2019 AGI I have on the printed form from 2019 generated through Turbotax Deluxe 2019. Can you tell me my 2019 Federal AGI?

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lochnjd1

Spent hours on the phone with TurboTax and the IRS with no resolution; just mail in the returns...

My solution was to create accounts with the IRS for IP PIN numbers, (Identity Protection PIN). If filing jointly, each taxpayer needs a separate account and IP PIN number. These are entered near where a signature would be. In TurboTax, you have to go to Federal Return and choose the option for Other Tax Options. In its menu will be a link to enter the IP PIN numbers.

After over 10 rejections, my e-file was finally successful. Hope this helps someone!

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2herveys

Success:

We had the same problem We knew for sure it was right, but even ordered the info from irs.gov to confirm. Entered it again, no success.

Out of desperation before printing the whole thing, we tried $0 and that worked.

To the many who have the same problem: give that a try: $0.

My guess, the software branches to "was zero entered" before rejecting. Kind of like a backdoor or cheatcode.

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Randysharlan

But if I did truly file last yr which I did will they see that and flag it for any reason? If it's not in turbo tax questions then they won't question it at all?

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PattiF

No, this will not be a red flag for the IRS. The IRS has taken so long to process some returns from 2020. Some AGI's didn't get entered in time to verify for 2021. This will not create a problem if you use "0".

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Randysharlan

Well I talked with turbo tech rep last night. We tried 0 and immediately got declined but she sent me link for refund however I thought about just retrying 1 more time and select I didn't file last yr option as she had also mentioned to me. I didn't think it be that much an issue but wasn't sure. Didn't kno if actually filing and saying a didn't was a nono to them or not.

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taxturbarator

There’s a bug with TurboTax api on filing jointly. If your return is getting rejected due to incorrect spouse AGI due to new ITIN or SSN. First, check if the previous year return’s AGI works. If it doesn’t choose the option that you got married last year (so 2021 if you are in 2022). This will give you an option of inputting spouse’s AGI separately. Choose did not file return last year. And efile. It should be accepted.