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I've tried to file two different returns. Both of them Intuit says they can't transmit because of internet issues. What is causing this and how do I fix it?

Forum|Forum|2 years ago
April 6, 2024
1 reply
0 views

The error says this: "We're experiencing internet transmission problems beyond our control. We're unable to confirm it was received. Check your modem, etc" We've done this.

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Best answer by roundt3

After spending an hour with support that didn't help, we noticed my windows didn't update. Then we noticed that the proxy was on. We took out the proxy and the problem was fixed. The submittal went through.

Get a cord and connect your computer directly to your modem. WIFI speeds are much lower than a direct connection.

roundt3AuthorAnswer

After spending an hour with support that didn't help, we noticed my windows didn't update. Then we noticed that the proxy was on. We took out the proxy and the problem was fixed. The submittal went through.