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February 1, 2020
Question

I've upgraded to use "Live" help. I want my $50 back. No one responded today or yesterday.

  • February 1, 2020
  • 1 reply
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1 reply

CassLO
February 7, 2020

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online - clear and start over feature.

 

Can I downgrade to a lower-priced version of TurboTax Online?

 

 

 

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