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April 3, 2025
Question

I wanna chat with a live support expert my return hasn’t been accepted for over 48 hours now

  • April 3, 2025
  • 1 reply
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    1 reply

    JohnB5677
    April 3, 2025

    At this time of year it is possible to have tax returns show pending for extended periods of time.

     

    Once you submit your return in TurboTax Online, you'll see its status on the Tax Home screen of your account. 

     

    We'll also send you emails letting you know when your e-file status changes. 

     

    If your taxes are Accepted it is a good thing.  

    • It means that their were no technical errors like Social Security Numbers that were wrong.
    • It also means that TurboTax does not have any control of your  return.
    • If you are being told that it's still in process, the IRS has not finished checking it out.

    The IRS has stated that the typical time to process a tax return is 21 days, but there may be delays for many reasons.

    TurboTax can only project the time to get your refund.  The IRS has the real control.

     

    You can check the status of your tax return.  You will need:

    • Social Security Number.
    • Tax return year.
    • Hilling Status.
    • Exact refund amount

    Please click here to enter your information  Check Your Refund .

    If you wish to contact the IRS, you can call toll-free at 800-829-1040 

     

    You can also Check your State Refund.

     

    Be sure that your return status is Accepted

    • It should not show Pending, or Rejected
    • The return will also have to be processed.
    • Therefore there may be a time delay between Accepted and issuing the refund.

     

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