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April 4, 2020
Question

I wanna retry filling my taxes.

  • April 4, 2020
  • 1 reply
  • 0 views
I was feeling my taxes and when I was gonna press the bars, I can put the wage amount balance my phone froze and apparently I double click the bar and then the wage balance shows $0, meaning that I di

1 reply

KathrynG3
April 4, 2020

Yes, re-enter the wage amount if there is no balance there. If you are taking a picture of your W-2, be sure that the photo imported is bright and clear.

 

Click these links for more help:

How do I take a picture of my W-2 in the mobile app?

What's the difference between TurboTax Online and the Mobile app?

@rtorres223