Question

I want a tax prep platform that’s not predatory.

Forum|Forum|2 years ago
September 5, 2023
1 reply
0 views

I’m tired of Turbotax using dark UX patterns to suck every cent out of me that they can. I’m tired of being taken advantage of and tired of how easy it is to upgrade, but impossible to downgrade if you get tricked into one of their premium tier cash extraction services.

Anyone know of a tax service that actually treats you like a valued customer instead of just calling you one?

VolvoGirl

Employee

Have you tried using the Desktop CD/Download program? Then you pay once at the beginning to buy the program. And you can buy a lower version, all the Desktop programs have the same forms. You just get more help and guidance in the higher versions. There are several other advantages to the Desktop program. And you can find the Desktop program on sale at stores like Costco.

A

AxisoftaxesAuthor

I have not, have only tried the online versions. Does sound nice to know what you’re paying up front and avoid the repetitive upgrade prompts.

VolvoGirl

Employee

If you want to use the Desktop program next year (it usually comes out in early Nov.) you can transfer from your 2022 Online return. So you should download the .tax2022 data file from online now before they close online and you might not be able to get it. You need the .tax2022 file to transfer into 2023 or if you ever need to amend 2022.

Save the tax file

https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-file/00/25740