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March 6, 2020
Question

I want the phone number to contact turbo tax - not a representative. I want my account closed and all info deleted. Phone Number to contact

  • March 6, 2020
  • 2 replies
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2 replies

VolvoGirl
Employee
March 6, 2020

You can not delete or merge accounts.

You can try to clear all of the information in your TurboTax account for this year but you will need to Contact Customer Support  to have an account deactivated for more of a resolution.

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

 

March 6, 2020

On their site, after searching a bit, you can read it’s impossible to delete an account. (Source: http://turbotax.intuit.com/support/iq/Multiple-Accounts/Problems-associated-with-multiple-TurboTax-accounts/GEN21940.html ).

So, with all these possibly filled in personal (and financial) data, that doesn’t sound too good. Advice: delete and anonymise as much as possible from your account page (log in here: https://qtwu1.qprd.turbotaxonline.intuit.com/turbotax/ttonline.htm and at least delete forms, if necessary; on your right you can change personal data). If you’re still no happy customer, let them know and request deletion anyway: https://turbotax.intuit.com/support/contact/index.jsp
URLS:
http://www.turbotax.com/

VolvoGirl
Employee
March 6, 2020